About

purpose

Our Purpose

Our purpose is to ensure that proper conditions of employment are upheld, and that members’ personal and financial well-being are secure.

Avision

Our Vision

Our Vision is to ensure the continuous growth and economic development of the Banking and Financial Institutions’ workforce in Namibia, SADC and beyond.

mission

Our Mission

Our mission is to protect and defend the rights and interests of the labor force in banking and financial Institutions, to promote unification, to strive for service excellence, professionalism and integrity, and to enhance our members’ prosperity.

Who we are

The Bank Workers Union of Namibia (BAWON) is a registered trade union which represents workforces in Banking and Financial Institutions. Our purpose as a union is on: promoting, improving and maintaining conditions of employment, sound labour relations, and that member’s personal financial well-being are secure.

BAWON organises workers throughout the sector – full-time, part-time and temporary staff – in a wide range of financial institutions – including banks, life assurance companies, finance and leasing organisations, technology companies providing specialist support to the finance sector and call centres.

What We Do

BAWON represents and acts for members working in a range of banking and non-banking financial institutions, whether they’re employed by private companies, public authorities or in the community and voluntary sector. We represent, negotiate and bargain on their behalf, campaign for better working conditions and the financial well-being of our members.

 

Representing members

Representing our members is a key part of BAWON’s work. Our reps form the vital links between members and the union as a whole and are volunteers, trained by BAWON to support members at work.

 

Representing members

Our reps form the vital links between members and the union as a whole and are volunteers, trained by BAWON to support members at work.

Reps plan campaigns and organise members around important issues. They work particularly closely with members to improve workers’ conditions and raise awareness of employment issues, locally and nationally.

Reps are also responsible for recruiting new members.

All workplace reps and members belong to a local BAWON branch. In turn, branches are grouped in regions. 

When BAWON members face problems at work, we first encourage them to speak to their Workplace Union Representatives (WUR). The rep can then help individual members by helping them discuss their concerns with the employer.

Reps may arrange for members to get help from people or groups in BAWON, or work with them to get the information and help they need.

The steward or rep will then advise on what should be done to solve the problem. This could involve approaching the employer if necessary.

Many BAWON reps are trained to deal with issues around employment law, grievance and disciplinary matters. Reps often speak on behalf of members experiencing problems at work and may accompany members to grievance meetings or hearings.

 

Negotiating and bargaining

Negotiation and bargaining is the process of talking to employers and making agreements with employers when workers are unhappy with pay or working conditions.

Negotiating and bargaining

Negotiation and bargaining is the process of talking to employers and making agreements with employers when workers are unhappy with pay or working conditions.

Negotiation and bargaining happens between members, BAWON representatives and employers to help create fairness and equality at work. 

The aim of negotiation is to reach an agreement. Negotiation should not be confused with ‘consultation’ – which is simply an exchange of opinions between workers and their employer. However, skilful negotiators can turn consultation into negotiation.

What does BAWON bargain about?

A group of BAWON reps may form a collective bargaining group to reach an agreement for better pay or over planned redundancies or changes to pensions. This may happen at either a local or national level.

They may also negotiate over non pay-related issues, such as working hours or the right to flexible working for careers and parents, for example. At the moment, there is no legal requirement for employers to accept requests for flexible working, so bargaining may be a useful way to encourage an employer to offer flexible working arrangements.

The process

Most BAWON reps will have to negotiate with management at some time.

To start the negotiation process, a BAWON rep or official may write to the employer to raise a claim. They then meet management to present the case.

Stewards do not normally negotiate alone. Instead, a team that reflects a wide range of BAWON membership, including individuals with complementary skills, is put together.

A series of meetings may follow to discuss the issue in depth. If you attend one of these meetings, it is as important to listen carefully and ask questions as it is to present your case well. Clear, effective communication during negotiation is important as it can help others to understand your point of view.

How BAWON helps

Reps, including stewards, organising staff and branch officers, have a vital role to play in improving working conditions.

We provide training for BAWON reps to understand the process of negotiating and improve their skills.

 

Campaigning

Campaigning is a vital part of our work. It is one method we use to raise awareness of issues, fight for employment rights and gather support for local, national and international issues.

Campaigning

Campaigning is a vital part of our work. It is one method we use to raise awareness of issues, fight for employment rights and gather support for local, national and international issues.

Campaigning can help persuade people to take a particular course of action or change their attitudes or opinions.

BAWON campaigns

The aim of BAWON campaigns is to improve working lives and defend working rights.

We often achieve these improvements by putting pressure on employers and government. We also often gather support from key decision makers.

We often have several national campaigns running at once.

We provide campaign communications and design materials from this website or delivered to your local branch, including information leaflets, presentations, images, slogans and posters.

We offer training on campaigning to help branch officer’s plan and deliver campaigns and funding for branches which need it, from a number of resources.

Our campaigns

Joint campaigns

Campaigns dealing with broader social problems, such as gender discrimination, often benefit from a joint effort with other organisations. Some of our campaigns have been more powerful because we worked with other organisations supporting the same issue. For example All together for the Namibia Essential Services, Solidarity Wealth Tax Fund is a joint campaign co-ordinated by the TUCNA, bringing together unions and campaigners from across the affiliates. Branches may work with local organisations representing people who use public services on joint campaigns.

International campaigns

Finally, BAWON also supports campaigns worldwide from like-minded organisations such as SATUCC, ITUC Africa and International Labour Organisation (ILO) etc.

 

Fighting for fairness and equality

One of BAWON’s main aims is to help workers fight for fairness and equality in the workplace and beyond. Challenging discrimination and winning equality is at the heart of everything BAWON does.

Fighting for fairness and equality

Everyone is entitled to be treated with dignity and respect. The ability to live and work without prejudice is a fundamental right, regardless of your background, colour or sexual orientation.

One of BAWON’s main aims is to help workers fight for fairness and equality in the workplace and beyond. Challenging discrimination and winning equality is at the heart of everything BAWON does.

Besides the right not to be discriminated against or bullied, fair treatment also includes equal working conditions and pay.

The right to fairness and equality

Employees are protected against discrimination and unfair treatment by the Labour  Act and relevant regulations in Namibia. The Labour Act contains rules of engagement, which requires both employer and employee to encourage diversity in the workplace.

If a member has been discriminated against or treated unfairly at work, BAWON negotiates with employers on a member’s behalf, attends tribunals, offers legal help and makes employers aware of the law. The Labour Act  makes it unlawful for employers to treat you unfairly because of your:

  • age;
  • disability;
  • marriage and civil partnership;
  • pregnancy and maternity;
  • race;
  • religion or belief;
  • sex;

It is also unlawful for employers to have a rule, policy or practice that someone is less likely to be able to fulfil than other employees because of one of the reasons above.

How BAWON fights for fairness and equality

We let all members join the discussion on how to provide services and how equality can be promoted when delivering them. BAWON has a history of improving equality. We continue to fight against discrimination wherever we encounter it and regularly help members challenge unequal or unfair treatment, including discrimination, racism, bullying, tribalism, harassment and equal pay.

Training and development

BAWON offers training and development covering a wide variety of subjects. Many of the trainings are subsidised or free and you may be entitled to time off work to attend them. Our training is designed to help members with their personal and career development and to help reps support our members.

How training is organised at BAWON

BAWON training and development is co-ordinated by a National Co-ordinator. The co-ordinator works closely with NEC members, workplace union representatives and general membership to:

  • deliver a national activist training programme to complement what’s available at a local level;
  • co-ordinate BAWON’s tutor training scheme to help you run your own training;
  • develop online training programmes;
  • campaign for lifelong learning to help BAWON members in their personal development;
  • negotiate training discounts and administer BAWON’s financial aid for education schemes.

 

How We Work

Our Objectives

Recruiting, organizing, representing and retaining members.

Negotiating and bargaining on behalf of members and promoting equality.

Campaigning, advocating and promoting BAWON on behalf of members.

Developing an efficient and effective union.

 

OBJECTIVE 1

Recruiting, organising, representing and retaining members

1.1      We will grow stronger as an organising union by:

  • increasing the union’s influence in private companies, the community and the voluntary sector.
  • maximising recruitment performance and gaining a better understanding of the reasons for non-membership. We will support all branches/regions to strengthen their organising capacity, and will ensure that they have the resources needed to meet workplace organising targets.
  • promoting patriotism, activism and unity amongst union members for optimum union force.
  • restructuring the organisational system and decentralising operations to empower and give greater control to the individual regions.
  • increasing the diversity, number and percentage of trained workplace representatives and providing development pathways linked to national standards.
  • investigating the barriers and incentives related to improving recruitment performance. We aim to improve access to and distribution of time off facilities and secure improvements to the legal framework.
  • achieving greater member participation and engagement through improved access to union information and resources.

1.2      BAWON will improve representation by:

  • increasing member participation, in particular at branch, department and agency levels, including achieving increased turnout in national elections and ballots.
  • operating an efficient and effective casework management system
  • implementing a new and responsive member complaints/feedback procedure.

OBJECTIVE 2

Negotiating and bargaining on behalf of members and promoting equality

2.1      BAWON will:

  • combat low pay and negotiate improved pay and conditions.
  • deliver fair and equal pay across all sectors and bargaining groups of the financial industry.
  • secure quality and non-discriminatory pension schemes which are governed in the best interests of members.
  • promote employer implementation of lifelong learning, skills pathways and workforce development for its employees.

2.2      The union will provide effective bargaining and support services to members; including expert support in procurement processes aimed at securing employer compliance with statutory guidance to prevent a two-tier workforce; ensuring long term job security and avoiding enforced redundancies.

2.3      BAWON will promote equality, and challenge discrimination in the workplace, using relevant equality legislation.

OBJECTIVE 3

Campaigning and promoting BAWON on behalf of members

3.1      BAWON campaigns for rights at work to:

  • eliminate discrimination in the workplace
  • improve working lives and work-life balance
  • extend collective rights in line with Namibian Labour Law and other laws, ILO conventions, and the UN convention on social, economic and cultural rights.

3.2      We will maximise our political influence by:

  • ensuring effective and co-ordinated use of political fund resources
  • improving political engagement at local, regional and national levels to support new or existing government policies in favour of the BAWON membership.
  • promoting our key objectives as they relate to or align with the greater global financial industry.

OBJECTIVE 4

Developing an Efficient and Effective Union

4.1      We will improve our regional, branch, department and agency group structures by implementing the decisions of the 2013 National Congress.

4.2      We will improve the management, development and diversity of staff by:

  • developing our workforce regionally and nationally to maximise resources on BAWON’s organising and campaigning objectives
  • improving work-life balance policies for staff to enhance flexible working while ensuring that services to branches and members are maintained and improved.

4.3      We will improve our IT, organisational and financial systems by:

  • developing the Evidence-Based Management System (EBMS) as the union’s core organisational database and communications channel for the recording, processing and storage of membership and income records; for e-communications with members, activists and staff; and for organising information to support the recruitment and retention of members.
  • developing the EBMS to improve membership data accuracy; income collection and allocation and branch accessibility, and promote online member recruitment.
  • using new and developing technology to further integrate BAWON’s Information and Communications Technology(ICT) to improve communications and information management and maximise the use of e-communications throughout the union.

Our Members

As a registered trade union which represents employees in Banking and non-banking financial Institutions, our focus as a union is on: promoting, improving and maintaining the conditions of employment, sound labour relations and the financial well-being of all our members are secure. BAWON’s scope of representation includes:

Banks, Insurance Companies, Insurance Brokers, Stock Exchange, Stock Brokers, Auditors and Accountants, Asset Management Companies, Unit Trust, Pension Fund, Medical Aid Funds, Money Lenders, Estate Agents and Bureau de Change etc.

Our Activists

Workplace Union Representative/ Shop Steward

Our volunteer Workplace Union Representatives (WUR) play a vital day-to-day role in helping BAWON members. They help members by giving advice and answering questions; organising meetings; acting as spokesperson; recruiting new members; running ballots; and publicising campaigns. 

 

Workplace Union Representative/ Shop Steward

Our volunteer workplace reps play a vital day-to-day role in helping BAWON members.

They are organisers who talk to, recruit and organise members around workplace issues, hold meetings, undertake surveys and help run ballots.

They give members information about union issues by publicising BAWON campaigns, distributing leaflets and keeping members informed about and involved in local negotiations.

They are advisers and sounding boards, talking to members about workplace problems and – if they feel confident – giving advice on how to deal with these.

Alternatively, they may arrange for the member to get advice or assistance from elsewhere in the union, or work with them to get the information they need.

They are representatives and spokespersons for members in their workplace.

Reps also act as a link between members, other union representatives and the national organisation.

Where the union has a recognition agreement, stewards, health and safety reps have a legal right to ‘reasonable’ time off for union duties. Good recognition agreements may also allow some time off for union activities – rather than duties – but it will depend on the particular agreement and employer.

Support is available for BAWON reps from your branch, department, agency and region, as well as more experienced full time union officials, and every quarter they runs training courses for reps throughout the year.

Key roles

            Workplace contact person

            Elected workplace union representatives

            Health and safety representatives

Workplace contact

The role of a workplace contact is to let your branch know what’s happening in your workplace, and to help the union get messages to its members. It’s a good learning opportunity and starting point to get involved in the union. They:

  • Share information with colleagues and other BAWON members
  • Keep notice boards up to date with BAWON information
  • Have regular conversations with members in the workplace
  • Support people looking to join BAWON

Workplace contacts can and do play an important role in helping groups of members to organise effectively.

 

Elected workplace union representative / shop stewards

Workplace union representative/ stewards are the heart of our trade union. BAWON’s stewards are the reason we win campaigns that result in better lives for our members and all working people. Stewards help to organise your colleagues into an effective, strong and welcoming membership. They:

  • Are the first point of contact for members in a workplace
  • Talk to members about the union
  • Talk to staff about their issues
  • Offer advice on issues at work
  • Represent members in cases (including at disciplinary and grievance hearings).
  • Campaign for better working conditions
  • Recruit and organise new members
  • Encourage more members to get active in BAWON
  • Raise your members’ issues with the branch.

Stewards in workplaces where BAWON is recognised by the employer have rights to time off for training and to carry out their work.

Stewards have a right to be involved in how their branch is run and are the most important link between the members and the union.

BAWON aims to have at least one steward in each workplace and department, more in larger departments and where members work shifts.

Stewards are elected every two years by the group of members that they represent and the post is open to job share.

Health and safety reps

Health and safety representatives care about workers’ safety and campaign for better working conditions. They play a vital role in keeping our members healthy and safe at work. They:

  • investigate potential hazards
  • consult members on working conditions
  • lobby your employer to improve safety
  • support members with complaints about safety
  • recruit new members
  • identify members who could become more involved in health and safety issues.

Safety representatives have specific duties and responsibilities and also have important legal rights. A health and safety representative has the right to training and to raise issues which affect the health and safety of members.

Our Structure

BAWON – is essentially a voluntary organisation – in which elected members organise a range of activities on behalf of their fellow members – with the assistance of a team of full-time staff who provide administrative, technical and professional support to the Shop Stewards and the Executives members.

The presence of a BAWON Representative in workplaces organised by the Union is the key feature in its structure. In larger employments – with many workplace locations – these representatives are co-ordinated by elected Shop Stewards, workplace contacts and activists.

 The activities of these representatives are, in turn, co-ordinated by the National Executive members – who, when acting collectively, is also responsible for the management of the affairs of the Union. The Executive Committee reports to the annual national conference and that of the congress.  

 The National Executive Committee also appoints the key Union staff –the Secretary General. The Secretary General in-turn–will appoints from within its own ranks those employees who will serve with the Secretary General to run the operation. Following is the BAWON structure:

[1]       Congress

[2]       Central Committee

[3]       National Executive Committee (NEC)

[4]       Shop Steward Committee

[5]       Research, Recruitment and Advocacy Committee

[6]       Office of the Secretary General

[7]       BAWON Youth League

BAWON Structure

[1]       Congress

[2]       Central Committee

[3]       National Executive Committee (NEC)

[4]       Shop Steward Committee

[5]       Research, Recruitment and Advocacy Committee

[6]       Office of the Secretary General

[7]       BAWON Youth League

Our Affiliation

In order to advance the interests of its members, BAWON co-operates with like-minded organisations at both national and international level. In the national context, these are bodies which bring together trade unions and workers’ associations on a cross-sectorial basis. Internationally, BAWON seeks to develop relationships with trade unions operating specifically in the financial services sector and that of other sectors.

BAWON is a proud member of the Trade Union Congress of Namibia (TUCNA). TUCNA is an independent federation that represents the interests of workers in the following sectors: public service, health, wholesalers and retail, banking and finance, fishing, transport and airlines, tourism and informal sector, fuel and energy, construction and mining, sports and security, local authority, education and communication and more.

Democracy and elections

BAWON is proud to be a “member-led union”. Democracy is central to our structure and our achievements have been reached as a representative, democratic union where everyone has an equal voice.

All members have a right to make the decisions which determine the work we do. This ties in with our key principles.

  • Equality – we all deserve to be treated with respect and fairness.
  • Solidarity – we support each other at work and in society.
  • Democracy – members each have a right to make the decisions that shape their union.
  • Participation – we share our skills, commitment and creativity to build a stronger union.

Branches, departments and agencies, can develop policy within their own ‘sphere of influence’. This means they develop and promote policy according to the needs of their own members, as long as these comply with BAWON’s rules.

We make decisions by voting to elect members to particular positions within BAWON and to decide policy.

As a member of BAWON, you could stand for election to a number of different bodies:

Central Committee (CC), National Executive Committee (NEC), Research, Recruitment and Advocacy (RRA) Committee or Workplace Union Representative (WUR) Committee.

Equality is at the heart of the union’s beliefs. Since women make up two thirds of the BAWON’s membership, two-thirds of all of the union’s elected bodies must be women. We call this proportionality.

BAWON holds elections for its national executive committee (NEC), central committee (CC), research, recruitment and advocacy (RRA) committee. These decide on issues and campaigns, oversee the running of the union and works with BAWON staff to support members. They represent BAWON to the wider world.

NEC members are elected every three years by all eligible members of BAWON via a postal ballot.

Conferences

Every year, delegates from all over Namibia are elected by their branch, department or agency to the national delegate conference. This is where we vote to decide our policies and campaigning priorities.

If a member wants to develop a policy by having a motion considered and adopted by a the national delegate conference or relevant service group conference, they can once they have:

  • made sure they have support from other members in their branch, by having it adopted at a branch meeting;
  • submitted the motion to the relevant conference.

BAWON Constitution

 

Our Strategic Intent

The strategic intent of BAWON is to be a leading labour movement in the Banking and Financial Institution; creating values for all its members and communities, and as a consequence supporting the objectives of Vision 2030 and the NDP’s, as well as other government objectives. The core purpose of BAWON is to position Namibia to be a financial hub of Africa.

Union Governance

BAWON is a non-profit organization owned by its members. Union executives are elected at the congress. The National Executive Committee (NEC) members appoint the Secretary General who is responsible for the overall management of the union, and acts as its legal representative. He/ She coordinates all administrative aspects of the union’s activities to ensure the most effective and economic use of its resources.

The National Executive Committee (NEC) consists of 14 members, which represent the 14 regions in Namibia. NEC objectives are to advise the Secretary General and to help formulate policies and strategies that guide the Union towards attaining its Vision, Mission and objectives.